Privacy policy
Last updated: September 14, 2026
This website presents Dream Valley Cabanas and lets you check availability on WhatsApp. Here we explain, plainly, what data passes through the site, what it is used for and how you can exercise your rights under Brazil's General Data Protection Law (LGPD, Law No. 13,709/2018).
1. Who is responsible
Dream Valley Cabanas (Vale do Sonho Cabanas: Cabana Cúpula and Cabana Omega), a lodging on Linha das Palmeiras, Chapecó/SC, Brazil, postal code 89815-899, run by its owners, is responsible (the controller) for the data processed through this website. Contact for privacy matters: WhatsApp +55 49 99963-5315.
2. What data passes through the site
- Availability request: the name, WhatsApp number, check-in and check-out dates and number of guests that you fill in on the form.
- Technical access logs: like any website, the server automatically logs technical data about visits (IP address, date and time, page accessed and browser type).
The form data is not sent to our server or stored by the site. It stays in your browser and is only used to build the message that opens in WhatsApp. Your request only reaches the hosts if you send that message in WhatsApp.
3. What we use it for, and on what legal basis
- Replying to your request, confirming dates and arranging the booking: steps prior to a contract, at your request (art. 7, V, of the LGPD).
- Technical logs: keeping the site secure and working (legitimate interest, art. 7, IX) and meeting legal obligations, such as those of Brazil's Internet Civil Framework (Marco Civil da Internet) (art. 7, II).
We do not sell data, we do not use your data for advertising and we do not send messages unless you started the conversation.
4. Third-party services
- WhatsApp (Meta): the conversation takes place on WhatsApp and follows the app's own privacy policy.
- Google Maps: the map in the Location section is loaded from Google when you reach it. Google may collect browsing data under its own privacy policy.
The site's photos, videos and fonts are served from our own server, with no third-party services.
5. Cookies
This site does not use its own cookies or any analytics, tracking or advertising tools. That is why there is no cookie banner. Only the Google map, when loaded, may use Google's own cookies.
6. How long we keep data
The site does not store the form data. Booking conversations remain on the hosts' WhatsApp for as long as needed to assist you and meet legal obligations. Technical access logs are kept for a limited time and then deleted, in line with the period required by law.
7. Your rights
Under the LGPD (art. 18), you may request at any time:
- confirmation that we process your data, and access to it;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of data that is unnecessary or processed in breach of the law;
- portability, and information about whom the data has been shared with;
- deletion of data processed with your consent, and withdrawal of that consent.
To exercise your rights, contact the hosts on WhatsApp at +55 49 99963-5315. You may also file a complaint with Brazil's National Data Protection Authority (ANPD).
8. Security
The site works only over an encrypted connection (HTTPS) and has no login area and no database of visitors.
9. Changes
This policy may be updated. The date of the latest version is always shown at the top of this page.